James and his wife were assaulted and robbed by a gang of men. South Africa has a high rate of violent crime and tourists are often targeted for their valuable belongings. The gang ambushed the couple as they were walking down the street. One of the men held James’s wife and the other grabbed James and threw him into a fence. While James was down, they took his bag and ran away. James stood up but was in pain. X-rays later revealed that he had several fractured ribs. The couple contacted their travel insurance provider who covered the medical bills and reimbursed them for their stolen belongings.