Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries. Find out more about Travel Warnings here.

Information about Coronavirus

31 January 2020 As of 4 March 2020, this event continues to affect travellers. Chinese authorities have identified an outbreak of a new type of Novel coronavirus (COVID-19), (“Coronavirus”) originating in Wuhan City in Hubei Province. Coronavirus has tragically resulted in the loss of life. On 30 January 2020, the… Read More

Information about Coronavirus, China

29 January 2020 On 20 January 2020, the Chinese authorities identified an outbreak of a new type of Coronavirus, in Wuhan City in Hubei Province, which has tragically resulted in the loss of life. Due to the outbreak of novel coronavirus The Department of Foreign Affairs (DFAT) via the… Read More

Information about Coronavirus, Hubei Province

28 January 2020 On 20 January 2020, the Chinese authorities identified an outbreak of a new type of Coronavirus, in Wuhan City in Hubei Province, which has tragically resulted in the loss of life. Since the identification of Coronavirus, Chinese authorities have closed all outbound flights and public transport… Read More

Information about Coronavirus, Wuhan City in Hubei Province

24 January 2020 On 20 January 2020, the Chinese authorities have identified an outbreak of a new type of coronavirus, in Wuhan City in Hubei Province, which has tragically resulted in the loss of life. We would like to advise all travellers to exercise a high degree of caution… Read More

Information about Taal Volcano, Philippines

14 January 2020 On 12 January 2020, the Taal Volcano in the Philippines erupted causing an ash cloud which has drifted across the Philippines. This has resulted in people evacuating the affected area and the temporary closure of Manila International airport. If you are currently travelling: As a provider of… Read More

CLOSED: 27.02.2020 Information about Earthquake, Puerto Rico

13 January 2020 On 7 January 2020, a magnitude 6.4 earthquake struck off the coast of Puerto Rico. There is structural damage and power outages in the south-west of the island. Aftershocks may happen. Monitor local media and follow the advice of local authorities. If you are currently travelling: As… Read More

CLOSED: 27.02.2020 Information about Flooding, Jakarta

3 January 2020 As of 31 December 2019, heavy rainfall throughout Jakarta, Indonesia has resulted in flash flooding. Tragically, this has resulted in the loss of life. The flooding has caused disruption to transport. People in the area have been evacuated to temporary shelters. If you are currently travelling:… Read More

CLOSED: 27.02.2020 Information about Bush Fires, Australia

2 January 2020 If you are currently travelling: From November 2019, active bush fires have been burning throughout Australia. The bush fires have resulted in damage to land and dwellings and in road closures across Australia. If you are travelling near the affected areas, we recommend that you contact family… Read More

CLOSED: 27.02.2020 Information about Cyclone Sarai, Fiji

27 December 2019 If you are currently travelling: On Thursday 26 December, The Fiji Meteorological Service issued a Tropical Cyclone Alert for Fiji. Tropical Cyclone Sarai may bring severe weather, including strong winds, flooding, and storm surges. Please consider your safety first and follow advice from local authorities. Flights may… Read More

CLOSED: 27.02.2020 Information about White Volcano, New Zealand

11 December 2019 If you are currently travelling: A volcano erupted on White Island, New Zealand on 9 December 2019. Tragically, this has resulted in loss of life. If you are travelling near the affected area, we recommend that you contact family and friends to confirm you’re safe. If you… Read More