Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries. Find out more here: https://www.allianzpartners.com.au/travel-warnings/

Information about travel to Sri Lanka

Bombing attacks throughout Sri Lanka, 21 April. DFAT advice: “Reconsider your need to travel”    If you are currently travelling Safety is your first priority. Please follow advice from local authorities and the Department of Foreign Affairs and Trade (DFAT). If… Read More

Information Update: Boeing 737 Max Plane Grounding

Please note that following a recent incident with a Boeing 737 Max aircraft, the Civil Aviation Safety Authority (CASA) has issued a temporary ban on these aircraft from entering and exiting the country. These aircraft have also been grounded in a number of other countries and may be affecting flight… Read More

Information about Mount Agung, Bali Indonesia

31 December 2018 As of 6 February 2019, this event is deemed to be a pending threat and remains in place. Mount Agung Volcano in Indonesia has erupted, spewing clouds of smoke and ash into the surrounding air space. For the moment the airport continues to operate as normal. We will… Read More

Information about Anak Krakatau, Indonesia

28 December 2018 As of 6 February 2019, this event is deemed to be a pending threat and remains in place. Anak Krakatau Volcano in Indonesia has experienced increased activity which caused a tsunami in the surrounding areas. Flights are experiencing minimal delays and the airport continues to operate as normal. Read More

Closed: 060219 – Information about eruption of Mt Etna Sicily, Italy

28 December 2018 Mt Etna in Italy recently erupted following a magnitude 4.8 earthquake. While some flights are experiencing delays the airport continues to operate as normal. We will continue to monitor the situation and provide updates as required. If you are currently travelling: As a provider of assistance services,… Read More

Closed 031018 – Travel Advisory – Hurricane Lane Hawaii

A category 4 Hurricane is heading towards Hawaii. The island is bracing for damaging winds, heavy rainfall and life-threatening flash-flooding. Airlines are currently monitoring the hurricanes path, however for the moment airports continue to operate as normal. If you are currently travelling: As a provider of assistance services, it is… Read More

Closed 271118 – Travel Advisory – Mt Agung Ash cloud

29 June 2018 As you may be aware, Mount Agung volcano in Bali has experienced high levels of activity and periodic eruptions since September 2017. Mount Agung’s recent eruptions have caused a volcanic ash cloud and visibility issues across parts of Bali. As a result flights in and out of… Read More

Closed 281118 – Travel Advisory – Kilauea Volcano Hawaii

Kilauea Volcano in Hawaii recently erupted following a magnitude 6.9 earthquake. The following is advice for customers who are currently travelling or with upcoming journeys. If you are currently travelling: As a provider of assistance services, it is always our priority to assist our customers where possible and within our… Read More

Updated information about Mt Agung in Bali

As you may be aware, Mount Agung volcano in Bali has experienced high levels of activity and periodic eruptions since September 2017. While local authorities remain on high alert, flights are currently not affected and travel from Denpasar airport continues to operate as normal. The travel advisory that was issued… Read More