Home Assistance

Help that enhances your lifestyle

Spend less time dealing with dramas, and take more joy in your home and entertainment activities. With our emergency home assistance, you can call us anytime and be connected to a tradesperson. We also offer simple cover to help you protect your appliance and event ticket purchases.

View our Home Assistance products


people assisted at home


Providers nationally ready to attend to your call

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Why choose us?

  • Nationwide coverage for emergency help at home
  • Experienced service team
  • Range of benefit levels for different budgets
  • Caring & efficient team that keeps you informed
"Was impressed with the willingness to serve." Joseph, VIC

Cover for concerts and computers*

Take advantage of our coverage for appliances and event tickets to get added security for when your new television breaks down, or if circumstances prevent you from attending that concert or cricket match.

Our Home Assistance products make sense for home owners, property investors and event goers that want peace of mind and less expense when the unexpected happens. We’re specialists in providing quick and qualified support.

Cover for common home emergencies*

We can provide helpful assistance for ten of the most common emergencies you’ll experience around your home. From lost keys that leave you on the wrong side of your front door, to burst pipes and broken heaters, our 24/7 call centre team will help find a qualified person to fix your problem.*

* Terms, conditions, exclusions and limits apply, see relevant Product Disclosure Statement for details for insurance products and and Terms and Conditions in relation to Emergency Home Assistance. AWP Australia Pty Ltd ABN 52 097 227 177 AFSL No. 245631 trading as Allianz Global Assistance issues and manages insurance products as agent for the insurer Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL No. 234708. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Before making a decision please consider the relevant Product Disclosure Statement available on this website. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details. AWP Australia Pty Ltd ABN 52 097 227 177 (trading as Allianz Global Assistance) provides Emergency Home Assistance. See relevant Terms and Conditions, available on this website, for terms, conditions, exclusions and limits that apply.

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