Emergency Contacts

Emergency medical assistance is available 24 hours a day, 7 days a week.

24hr Emergency Medical Assistance

Phone: 1800 010 075 (from within Australia) Email: medical@allianz-assistance.com.au

If calling from overseas please dial +61 7 3305 7499

Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.

Emergency Roadside Assistance

Phone: 1800 813 030 Email: roadside@allianz-assistance.com.au

OSHC 24hr Emergency Helpline

Phone: 1800 814 781 Email: oshc@allianz-assistance.com.au

When calling be prepared to tell us:

  • Your name
  • Your policy number
  • Nature of your problem
  • Phone number where you are staying
  • Names and dates of any doctor/hospital visits
  • Your home doctor’s details
  • Travel itinerary details

If you are going to see a doctor please ask them to call us directly so we can obtain your urgent medical information. If you are hospitalised or you are receiving outpatient treatment exceeding A$2000, you MUST contact Allianz Partners as soon as possible. You can also email details or questions to medical@allianz-assistance.com.au